What is warchalking? – A Word Definition From the Webopedia Computer Dictionary.
The act of making chalk marks on outdoor surfaces (walls, sidewalks, buildings, sign posts, trees) to indicate the existence of….
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Barbados Phone Book Another great looking wordpress theme by Woothemes.
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Late last night after a long day I stupidly booked some flights online with BA.com. I say stupidly because I was tired. And when we are tired as human beings we are prone to make mistakes. Which I did. I entered the wrong date by one day in error. I thought okay, no problem I can see the error I’ll just phone up British airways customer support and have them change the date, shouldn’t be a problem seeing as I’m about to correct this mistake within 5 min of making it.
It turns out that the British Airways UK customer relations helpline was closed. So I called the US British Airways customer relations. Although the latter could not assist me because my booking was made with the Ba.com UK website they advised me that it wasn’t a problem, it wouldn’t cost anything, that they would make a note of my call and to wait until the next day and call the UK customer relations when the helpline was open again. I thought great, fantastic response, filled with confidence, I’ll fix my flights in the morning!
The next day…
Sorry sir you cannot change your booking without it costing you an extra £130! What?! (knowing full well it actually costs £90)
But it was an honest mistake. The lady from British Airways Customer Relations in the US said it would not be a problem.
Surely you have some flexibility when you make a mistake and try to amend that error with in 5min?
The response was like a robot.
No,
No,
No Sir,
British Airways cannot do anything.
I’m a brain dead operator who cannot be bothered to help or understand.
Not very helpful at all.
Can I speak to your manager please? (thinking they may be more sympathetic and could possibly over ride the operators scripted response.
No I will not escalate this problem.
What?!
That got me angry!
I’ve been a loyal British Airways customers for over 5 years now, booking flights here and there and more recently quite a few more. This obviously counts for nothing.
So I went back online, payed the extra £90 (not £130) to change the date of my ticket. I then jumped on to my blog to moan and rant about them.
I feel a little better now for the rant. It’s good to to talk! 
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Adwords are finally giving more insights into their landing page polices… let’s hope this trend continues and they give more insights to all their other polices.
More clarity in AdWords for advertisers affected by landing page policy
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I found this useful article for Microsoft’s Ad Center. Check out this link for account, camapign, adgroup, adtext and keyword structure and set-up.
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Twitter is a great way to promote new blog posts to followers, but tweets can very easily be lost in the overcrowded social stream. This is why it’s a very good idea to repeat yourself when using social products like Twitter or Facebook. You simply cannot rely on everyone seeing one single update. The timing of these updates is also very important. There are quite a few products on the market that allow you to send random or scheduled tweets, but from my research they are either pretty expensive or restricted by Twitter’s API policies. In short, you’re better off doing it yourself.
We wanted an easy way to randomly select a tweet to post to Twitter. So we built a plugin that randomly selects a blog post and creates a tweet that includes the post title, permalink and hash tags created from the post categories. All you have to do is copy and paste the text into Twitter.com or your favourite desktop app. It’s very simple, but it’s an effective way to quickly keep your stream updated with tweets to random blog posts.
Download the latest version from WordPress.org.
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