CSSRockstars WTF!?!

JC — Sun, 05 Oct 2008 14:59:15 +0000

Recently, I’ve had the most frustrating experience with CSSRockstars; possibly the most fucked-up and fruitless back-and-forth email debate I’ve had for a while. Even now, weeks later, it still makes me angry. And so I write this in the interest of catharsis and understanding.

At first everything seemed great, we sent them an Illustrator layout they sent back an XHTML and CSS build. All for $149 USD – sweet! The code looked good, I ran through it with the lead developer on the project and aside from some very minor changes we were very happy with CSSRockstar‘s work. I was especially stoked as I had several other layouts stacked-up for them and was starting to get really excited about the possibilities of outsourcing.

Then it went wrong. Wrong in the most irritating and depressing way. I’m not even sure how to describe it. It seems to have been 1 part communication failure and 1 – much, much larger – part complete disregard for the customer (yours truly).

And now they won’t even reply to my emails. It’s insane, I want to spend money with these guys but they don’t seem interested in taking it!?!

Does anyone else out there know how to get through to these guys?

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CSSRockstars WTF!?!

Sky Rocket Inc. » outsourcing

CSSRockstars WTF!?!